Real humans, 24/7
The Huntress ThreatOps SOC is staffed by experienced analysts - not just bots. They triage every alert and only escalate the ones that actually need your attention.
Huntress reseller · Sydney
A 24/7 human SOC and managed EDR - installed by a local Sydney consultant for one flat per-device price.
Why Huntress
Most cybersecurity tools just generate alerts - nobody’s reading them. Huntress is different: every suspicious event is reviewed by their 24/7 ThreatOps team, so you only hear about it when something actually matters.
The Huntress ThreatOps SOC is staffed by experienced analysts - not just bots. They triage every alert and only escalate the ones that actually need your attention.
A lightweight agent runs on Windows and Mac, looking for ransomware, persistence tricks, and post-exploitation behaviour that traditional antivirus misses entirely.
If something does get through, the SOC writes a clear remediation report. We work with you on the cleanup - isolating endpoints, resetting credentials, restoring service.
Short, modern training videos plus phishing simulations - included - so your team becomes part of the defence rather than the weak link.
You deal with the same Sydney-based consultant for setup, monthly reporting, and any incident. No offshore service desk, no telephone game, no upselling.
Simple pricing
Everything in the stack, fully managed by a Sydney consultant, for a single predictable monthly price. No setup fees, no minimums, no per-module add-ons.
Backup & recovery
Prevention is only half the job. We add managed backup & recovery so ransomware, a dead server, or a deleted file doesn’t stop you trading - built on Microsoft Azure, Datto and Acronis, with offsite copies and tested restores.
Independent copies of mail, OneDrive, SharePoint and Teams. Microsoft runs the platform, but protecting your data is your responsibility.
$9 / user / month inc GST
Image-based backups of laptops and desktops, with offsite, immutable copies and verified restores.
$15 / device / month inc GST
Full server image backup and disaster-recovery planning, with recovery targets agreed up front.
$99 / server / month inc GST
Onboarding
Free 30-minute call. We count endpoints and identify any quick-win gaps.
Agent goes on a few machines first to make sure everything plays nicely with your environment.
Push the agent to all endpoints - usually painless and invisible to your team.
You forget about it. We handle alerts, updates, and a clear monthly summary.
Huntress is purpose-built for the small and mid-market - same caliber of analysts as enterprise SOCs, without enterprise pricing or complexity. We’re a Huntress reseller in Sydney making it easy to get on board.
We thought we were doing fine with Defender. Two weeks after Huntress went on, the SOC caught a credential theft attempt we never would have seen. Worth it on day one.
Sample testimonialSydney professional services firm, ~25 staff